Live / App
These terms set out the rules that govern your account with aca167 and cover everything from how your wallet transactions are recorded to how disputes are handled. Access to our platform depends on your local law and the eligible regions we serve, so please read this page before you start.
By opening an account with us, you confirm that you have read and accepted these terms in full. They apply at the point of registration and remain in effect for as long as your account is active. We may update these terms when required; when we do, we will post the revised version on this page and note the change date. Continued use of your account after a revision means you accept the updated terms. All payment activity on your account — whether through bKash, Nagad, Rocket, or Bank Transfer — is subject to these terms alongside any instructions shown in the cashier at the time of the transaction. If there is a conflict between a cashier notice and these terms, the cashier notice applies to that specific transaction only. Your full transaction history is available inside your account wallet so you can cross-check any record at any time. Eligibility to hold an account and use our platform depends entirely on the laws that apply in your location and the regions we currently serve. We do not make a legal determination on your behalf — that is your responsibility before you register. If your region becomes ineligible at any point, we will communicate the steps you need to take regarding your account balance.
These terms apply specifically to your aca167 account and the actions you take through it. They do not extend to third-party services, external payment processors, or any site we do not directly operate. Understanding the boundary helps you know where our obligations begin and where a separate provider's terms take over.
These terms govern how your account is created, verified, suspended or closed. This includes login credentials, account security obligations and what happens if we detect activity that conflicts with these terms. Actions taken through your account are your responsibility.
All deposits and withdrawals processed through bKash, Nagad, Rocket or Bank Transfer fall within scope. The record of each transaction is logged in your account wallet. Fees or processing conditions set by the payment provider itself are governed by that provider's own terms, not ours.
The games, information pages and lobby content published on aca167 are covered by these terms. We control this content and can update or remove it. Any content you access through an in-game link that takes you outside our domain is no longer under our terms.
Game studios such as Bigtime Gaming, PlayStar, CQ9 and PG Soft supply game content under their own agreements with us. Their individual game mechanics, RTP disclosures and studio policies are separate from these terms and we are not liable for their content decisions.
These terms are not only obligations — they also give you concrete steps you can take at any point. You can review your full transaction history inside your account wallet, where every bKash, Nagad, Rocket and Bank Transfer record is listed with its date, amount and status. If you spot an entry that does not match what you completed on your device, you can raise a query through the support route shown on our contact page and we will check the record against our logs. You can update the details held on your account — such as your contact number or preferred payment method — through the account settings page. Some fields require verification before the change takes effect; the page will tell you what is needed. If you believe a term on this page is being applied incorrectly to your account, you can write to us and request a formal review. We will respond using the contact detail you have registered with us. Closing your account is also within your rights; open a request through support and we will process it along with any outstanding wallet balance.
Open your account wallet to see a dated list of every deposit and withdrawal. bKash, Nagad, Rocket and Bank Transfer entries are all logged there. If a record looks wrong, note the date and amount before you contact support.
Go to account settings to update your registered contact number or payment preference. Fields that affect your identity or wallet may require you to complete a verification step shown on that page before the change saves.
If you believe these terms have been applied to your account in a way you did not expect, send a written query through our support route. Include your account reference and the specific term in question so we can respond with the correct record.
You can request that your account be closed at any time. Submit the request through support with your account details. We will process any remaining wallet balance before completing the closure in line with these terms.
If you have a question about how these terms apply to your account, use the contact routes published on our site. We do not list channels or hours that are not confirmed on our contact page — check there for the current options.
The live chat option is accessible from the contact page when it is available. Use it for account-level questions about transaction records, term clarifications or wallet queries. Have your account reference ready before you start the chat.
Send written queries about these terms to the email address listed on our contact page. Email is the right route for formal policy questions, account closure requests and any written record of a dispute you want us to acknowledge in writing.
Our account help section covers common questions about wallet records, payment methods including bKash and Nagad, and account settings. Check there first — many term-related questions are answered with step-by-step account paths already published.
Your account data and transaction records are held in line with the obligations set out in our privacy policy, which sits alongside these terms. Here is how we manage the key areas that affect your account on a daily basis.
Every bKash, Nagad, Rocket and Bank Transfer record on your account is retained for the period required by applicable rules in the regions we operate. You can access your own records through the wallet section of your account at any time while your account is active.
We use cookies to keep your account session active and to remember your device settings when you return. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the account login and cashier pages function on your device.
Under these terms, you are responsible for keeping your login credentials secure. If you believe your account has been accessed without your permission, contact support immediately using the route on our contact page. Do not share your password or wallet PIN with anyone.
To update or correct personal data held on your account, use the account settings page or send a written request through our email support route. We will confirm the change and, where verification is required, tell you which step to complete before the update takes effect.
The questions below cover what we hear most often about how these terms work in practice for accounts active in Bangladesh.
Yes. All wallet transactions — bKash, Nagad, Rocket and Bank Transfer — are covered by these terms. The cashier also displays conditions specific to each payment method at the time of the transaction. If those conditions differ from the general terms, the cashier notice applies to that transaction.
We post any revision directly on this page and note the update date. Continuing to use your account after a change is published means you have accepted the revised terms. We recommend checking this page periodically, especially before making a large deposit or withdrawal through your registered wallet.
If your account is suspended, we will communicate the reason and the process for your wallet balance through the contact detail registered on your account. The steps depend on the reason for suspension and the rules that apply in your eligible region. Contact support for details specific to your case.
Open your account wallet and locate the transaction by date and amount. Then contact support via the email route on our contact page, including the transaction reference and a description of the discrepancy. We will check our logs and respond with a written record of what we find.
These studios supply game content to our lobby under separate agreements. Their individual game rules and RTP disclosures are their own. These terms govern your account and wallet activity on aca167 — not the internal mechanics of a specific game title provided by a studio.
Yes. These terms give you the right to close your account at any time. Submit a written closure request through our support route with your account reference. We will process any remaining wallet balance before completing the closure and confirm it in writing to your registered contact.